Responsible Gaming

Our Commitment

Beaconteamhang showcases licensed casino venues regulated by the Malta Gaming Authority (MGA). We believe that gaming should always be entertainment — never a source of harm. Together with our partner properties we promote a safe, fair and transparent gaming environment.

Stay in Control — Practical Guidelines

Set a budget before you play and never exceed it. Treat gaming spend as entertainment, not income.
Set a time limit for every session and stick to it.
Never chase losses. Walk away if you find yourself trying to "win back" what you've lost.
Don't play under the influence of alcohol, medication or strong emotions.
Take regular breaks — step away from the floor, eat, hydrate, get fresh air.
Don't borrow money to gamble.
Keep gaming in balance with family, work and other interests.

Warning Signs

It may be time to seek support if you or someone close to you:

Spend more time or money gaming than intended.
Feel restless or irritable when not gambling.
Lie to family or friends about gaming activity.
Borrow money or sell possessions to fund play.
Neglect work, studies, family or personal responsibilities.
Chase losses or believe a "big win" will solve money problems.

Player Protection Tools

Licensed Malta casino operators provide a range of safer-gaming tools, including:

Deposit & spending limits — set daily, weekly or monthly caps.
Time-out periods — short cooling-off breaks.
Self-exclusion — voluntarily exclude yourself for a defined period or permanently.
Reality checks — on-screen reminders of session length and spend.
Account history — review your activity at any time.

Speak to a member of casino staff or our concierge team to activate any of these tools.

Underage Gambling

Casino gaming in Malta is strictly limited to persons aged 18 or over. Photographic ID is required for entry. We do not market our services to minors and we will report any suspected case of underage gambling to the relevant operator.

Confidential Support — Helplines

◆ Malta — Responsible Gaming Foundation

Free, confidential 24/7 support in Malta.

Freephone: 1777

Web: responsiblegaming.org.mt

◆ GamCare (International / EN)

Information, support and counselling.

Web: gamcare.org.uk

◆ Gamblers Anonymous

Worldwide fellowship of recovering players.

Web: gamblersanonymous.org

◆ Peluuri (Finland)

National Finnish gambling helpline.

Phone: 0800 100 101

Web: peluuri.fi

Self-Assessment

Not sure where you stand? Honest self-assessment is a powerful first step. Ask yourself:

Do I gamble to escape worry or low mood?
Have I tried to cut down without success?
Has gaming affected my relationships, sleep or finances?

If you answered "yes" to any of the above, please reach out to one of the helplines listed.

Talk to Us

If you would like guidance on setting limits, taking a break, or self-excluding from a partner property, our concierge team will help confidentially and without judgement. Email [email protected].