Privacy Policy

Last updated: 1 January 2026

1. Introduction

Beaconteamhang Group ("we", "us", "our") respects your privacy and is committed to protecting the personal data of every visitor and guest. This Privacy Policy explains how we collect, use, share and safeguard information when you visit our website, contact our concierge or book a luxury Malta casino hotel experience.

2. Data Controller

Beaconteamhang Group, Aurinkoranta 18B, 00140 Helsinki, Finland is the data controller responsible for your personal data. You can reach our Data Protection contact at [email protected].

3. Information We Collect

• Identity data — name, title, date of birth (where required for 18+ verification).
• Contact data — email address, telephone number, postal address.
• Booking data — hotel preferences, travel dates, number of guests, special requests.
• Technical data — IP address, browser type, device identifiers, time zone.
• Usage data — pages visited, links clicked, time spent on the site.
• Marketing data — your preferences in receiving communications from us.

4. How We Use Your Data

We process personal data on the following legal bases:

• To process reservation enquiries and provide concierge services (contract).
• To send newsletters and offers where you have opted in (consent).
• To improve our website, services and security (legitimate interest).
• To comply with anti-money laundering, age verification and gaming regulations (legal obligation).

5. Sharing Your Data

We may share your data with trusted partners strictly for the purpose of delivering your experience: partner hotels (such as The Westin Dragonara Resort and Hilton Malta), licensed casino operators, payment providers, IT service providers and regulatory authorities where legally required. We never sell your personal data.

6. International Transfers

Where data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

7. Data Retention

We retain your personal data only as long as necessary for the purposes outlined, or as required by Maltese, Finnish and EU law. Booking records are typically retained for 7 years for tax and compliance reasons.

8. Your Rights

Under the GDPR you have the right to access, rectify, erase, restrict or object to processing of your personal data, and the right to data portability. You may also withdraw consent at any time. Contact [email protected] to exercise these rights.

9. Security

We implement appropriate technical and organisational measures — including encryption in transit, restricted access controls and regular security reviews — to protect your data against unauthorised access, alteration or disclosure.

10. Changes to this Policy

We may update this Privacy Policy periodically. The "Last updated" date at the top reflects the most recent revision.

11. Contact

For any privacy enquiries please write to: Beaconteamhang Group, Aurinkoranta 18B, 00140 Helsinki, Finland — or email [email protected].